Terms of Sale

1. Terms of Agreement Between the Seller and Buyer The Seller extends an offer to sell the Products to the Buyer under the terms outlined in this Delivery Docket. Upon the Buyer's acceptance, either by taking delivery of the Products or making payment of the Invoice, the resulting Contract shall
come into effect, superseding any prior agreements related to the sale of the Products.

2. The Buyer acknowledges and agrees that:
(a) The Seller's primary business is the sale of goods and does not involve providing advice or service.
(b) The Buyer has thoroughly assessed the suitability of the Products for their intended use and is satisfied with their appropriateness.
(c) The Buyer has had the opportunity of examining product information and instructions supplied by the manufacturer of the Products, including the material supplied by the Seller (which is supplied in good faith and in the belief that it is accurate) and the material available on the manufacturer’s website; and
(d) The Buyer is obligated to strictly adhere to all manufacturers’ instructions for the proper use of the Products. Please note that all other products may be returned for credit under the following conditions: (a) The stock is in a suitable condition for resale, without any damage including packaging,
and
(e) The stock is not within 12 months of the expiry date. A handling fee of 20% will apply. Return freight is at the buyer’s expense.

3. The Buyer represents and warrants that:
(a) The Buyer is either a legally qualified medical practitioner authorized to use the products or an entity under the control of such a qualified individual; and
(b) The Buyer will not supply the Products to any person other than patients who are being treated with the Products.

4. Ownership and Risk
The Seller retains ownership of the Products until full payment of the price, even if the Products have been delivered to the Buyer. The risk associated with the Products transfers to the Buyer upon delivery, and the Buyer assumes responsibility for any loss or damage to the Products thereafter.

5. Pricing and Payment
The payment option is T/T in advance, and the product will be shipped after payment is confirmed.

6. Delivery Arrangements
Strict adherence to delivery times is not mandatory. Delivery will be completed within a reasonable timeframe following the specified delivery time.

7. Buyer's Indemnification 
The Buyer is required to indemnify and release the Seller from any losses, damages, or liabilities incurred by the Seller due to any breach of this Contract or negligence on the part of the Buyer, its employees, or agents. This includes individuals who are in control of the Buyer, where the Buyer is an entity and not a legally qualified medical practitioner practicing plastic surgery.

8. Buyer's Record-Keeping Responsibilities 
The products are registered under the Therapeutic Goods Act and Regulations. Therefore, the Buyer is obligated to:
(a) Keep records of the storage and usage of the products that meet the requirements set the regulatory authorities.
(b) Maintain adequate records to facilitate the identification and location of each patient who receives treatment with the products.
(c) Inform the Seller of any incidents or events that suggest the Products may not have performed as anticipated.

9. Buyer's Responsibility to Obtain Informed Consent from Patients (if applicable)
The Buyer is required to obtain informed consent from any patient who undergoes treatment with the Products.

10. Limitation of Liability
Under no circumstances shall the Seller be liable or held accountable to the Buyer for:
(a) Any amounts owed by the Buyer to patients treated with the Products, whether in the form of damages or otherwise; or
(b) Any loss of income or profit incurred by the Buyer, irrespective of whether such amounts become payable, or losses result from a breach of this Contract by, or negligence on the part of, the Seller.

11. Jurisdiction
This Agreement and any claim or issue relating to “the Products” shall be governed by the laws of NSW. These Terms of Use or any legal action relating to the Site shall be brought within one (1) year after the claim or cause of action arises. Through the use of this Site, the User irrevocably consents to the jurisdiction and venue of NSW for any claim or proceeding arising out of or in connection with the Site.

If any provision of these Terms of Service is determined to be illegal, invalid, or unenforceable, that provision shall nevertheless be deemed enforceable to the fullest extent permitted by applicable law and the unenforceable portion shall be deemed to be severable from these Terms of Service, and such determination shall not affect the validity and enforceability of the other remaining provisions.

Terms of Sale Complaints and Enquiries

If you have any queries or complaints about our Terms of Sale, please contact us at:
Phone. 0422 556 770 [text or call]
Email: [email protected]